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Timeshare frequently asked questions
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Frequently Asked Questions

At GroupWise Inc., we take great pride in offering the very best customer service in the timeshare financial solutions industry. In fact, customer service is one of the hallmarks of our company.

For over 20 years, we have provided assistance to timeshare owners who need solutions for their difficult-to-sell or unwanted resort properties, making us one of the top timeshare financial solution companies in the U.S. We have been a trusted source for many timeshare owners by offering common-sense solutions to the many financial issues that arise through these properties.

What is GroupWise?

  • GroupWise is a company that was formed in 1995 by an expert team of resort industry professionals with a goal of providing assistance to timeshare owners who need solutions for their difficult-to-sell or unwanted resort properties.

Is GroupWise a listing or resale company?

  • No. We are a company that specializes in offering immediate financial solutions to timeshare owners so that they can feel stress-free again. We have never asked for listing or advertising money upfront.

Can GroupWise actually provide financial assistance with my timeshare?

  • Absolutely. For over 20 years now, we have successfully rescued thousands of timeshare owners from their financial obligations to their properties. We make closing and title transfer an easy process, completely relieving you of all obligations, including maintenance fees.

What happens if I attend a meeting with your company?

  • You will meet with one of our qualified consultants who will evaluate your property and give options based your individual property. Besides exit options with GroupWise, we will spend the time to go over what is working and not working if you decide to list your property on your own. By having all your options, you can decide what the best match would be for your individual situation.

Can I get help even if my timeshare mortgage is not paid off or behind on maintenance fees?

  • YES, we can help.

How do I get help from GroupWise?

  • Customers are welcome to fill out the Contact Us form listed on this page. Upon receipt, a member of our professional team will get in touch with you.

20 years of service
The Groupwise Guarantee