Groupwise Inc. FAQ

At Groupwise, we take great pride in offering the very best customer service in the timeshare financial solutions industry. In fact, customer service is one of the hallmarks of our company.

For nearly 20 years, we have provided assistance to timeshare owners who need solutions for their difficult-to-sell or unwanted resort properties, making us one of the top timeshare financial solution companies in the U.S. We have been a trusted source for many timeshare owners by offering common-sense solutions to the many financial issues that arise through these properties.

To help assist you in any questions that you may have about timeshare financial solutions, we have formed this helpful FAQ (Frequently Asked Questions) page. If you still are unable to find the answer you seek, please do not hesitate to contact us through the "Contact Us" form at the bottom of this page.

What is Groupwise?

Groupwise is a company that was formed in 1995 by an expert team of resort industry professionals with a goal of providing assistance to timeshare owners who need solutions for their difficult-to-sell or unwanted resort properties.

Is Groupwise a listing or resale company?

No. We are a company that specializes in offering immediate financial solutions to timeshare owners so that they can feel stress-free again.

Can Groupwise actually provide financial assistance with my timeshare?

Absolutely. For nearly 15 years now, we have successfully rescued thousands of timeshare owners from their financial obligations to their properties. We make closing and title transfer an easy process, completely relieving you of all obligations, including maintenance fees.

What happens if I have a reservation for the current and following years?

You still will be able to sell your timeshare; however, you will be accountable for any maintenance fees, taxes and assessments for all weeks and points that have been taken or banked in relation to your reserved timeframe.

Can I get help, even if my timeshare mortgage is not paid off?

We can assist you once the mortgage has been paid in full.

How do I get help from Groupwise?

Customers are welcome to fill out the Contact Us form listed on this page. Upon receipt, a member of our professional team will get in touch with you.

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